Explore our Frequently Asked Questions section for answers to common queries about orders, shipping, returns, and product information. We’re here to provide clarity and support for a seamless shopping experience.
Choosing a perfume is a personal journey! We recommend starting by thinking about scents you enjoy in everyday life (e.g., fresh laundry, flowers, spices, the smell of rain). You can explore our perfumes by ‘Fragrance Family‘ (like Floral, Woody, Citrus, or Oriental) and by reading the description of our perfumes before buying.
Absolutely. At Scense Perfumes, we guarantee that all of our products are 100% authentic. We are an authorized retailer and source our perfumes directly from the brands and their official distributors.
Currently we only operate in Pakistan but soon we will be available internationally.
We accept returns within 14 days of delivery. To be eligible for a return, the item must be unopened, unused, and in its original sealed packaging.
Yes, we offer a beautiful gift wrapping service! To add this to your order, please contact us on WhatsApp at 0339-4061977 with your order number. We will be happy to share the details and charges with you.
Yes, all perfumes sold at Scenses Perfumes are 100% cruelty-free.
You can reach our friendly support team in several ways:
Our team is available from 9 AM to 6 PM PKT, 7 days a week. We do our best to respond to all inquiries within 24 hours.
We process orders quickly, but we’ll do our best to accommodate any changes. Please contact us at scensesperfumes@gmail.com within 2 hours of placing your order.
We accept Visa, Mastercard, Easypaisa, Jazzcash and Cash on Delivery.
The best way to stay updated on our promotions is by following us on Instagram for exclusive offers. We are currently offering 23% discount on our website.
You can find the list of main notes (Top, Middle, and Base) on each product’s description page. For a full list of ingredients, please refer to the packaging of the product or contact our support team if you have specific allergy concerns.
Due to hygiene reasons, we cannot accept returns on opened products simply because the scent is not to your liking. We highly recommend purchasing a sample first or taking advantage of our ‘Discovery Sets‘ to find your perfect scent before committing to a full bottle.
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